Business

Angry Black Friday Customers

How To Frustrate Your Customers: Adventures in Poor Customer Service

Reading Time: 4 minutesNow that the holiday shopping season is in the rearview mirror, it’s a great time to examine an area where too many businesses fall flat: Customer Service. For most consumers, the customer service experience is inherently frustrating. The average person isn’t contacting a business to tell them how satisfied they are with their new computer. …

How To Frustrate Your Customers: Adventures in Poor Customer Service Read More »

Merry Christmas (and a “Happy Birthday”)

Reading Time: < 1 minute“Happy Birthday” to my friend and former classmate, Clemens Wan. In accordance with his wishes, I’m posting some of his articles on my site: http://seelemonslive.com/2014/05/09/the-education-revolution-advice-to-students-of-all-ages/ https://medium.com/early-career-advice/the-cost-of-doing-nothing-671515a475d6 http://seelemonslive.com/just-life/foodie/ Merry Christmas, folks (and a “Happy New Year”, too). Need help with a problem or goal?  Click here to learn more.

Blackjack Double Down

Doubling Down: Not Just Good For Blackjack

Reading Time: 3 minutesIn Blackjack, you’ve got the option to “double-down” on 9, 10, or 11. You receive just one additional card and
 double your bet, upping your reward—and risk—for that single hand. Without delving too far into the math, the double-down is an optimal play. The double down is a good metaphor for life.

Chart

Underdogs in Education (Part 2): Why College Tuition is So High

Reading Time: 3 minutesImage Credit: New America Foundation In Part 1, we discussed the battle between For-Profit schools and traditional colleges for education dollars and strategies underdogs can
employ to unseat incumbents. Do employers have a dog in this fight? Since many, if not most, people rank “getting a job” higher than
”learning” on the list of reasons why they …

Underdogs in Education (Part 2): Why College Tuition is So High Read More »

Slingshot and Stones

Underdogs in Education (Part 1): For-Profit Schools as a Case Study in Game Theory

Reading Time: 4 minutesThis is Part 1 of a Two-Part Post on Education in America. David and Goliath, one of the most well-known stories in the bible, provides a good framework for evaluating competition between asymmetrical combatants. When you’re an underdog, you don’t win by playing by the book. You have to take risks and embrace schemes that may increase …

Underdogs in Education (Part 1): For-Profit Schools as a Case Study in Game Theory Read More »

Mating Calls of The Irrational Sports Fan: NCAA Edition

Reading Time: 7 minutesNote: When I mention “college sports” in this article, I am talking about sports at major Division I programs. The Alabamas and Notre Dames of the world, not the Claremont Mckennas. The difference between the athletic-academic-financial atmosphere at major D1 schools and everywhere else is a chasm. To paraphrase Shannon Sharpe, it’s like comparing “Titanic” …

Mating Calls of The Irrational Sports Fan: NCAA Edition Read More »

Baby Cow - Calf

Animal Cruelty: The Price of Cheap Meat

Reading Time: 3 minutesWarning – The following link is graphic (but still SFW). If you’re squeamish, you may not want to read it or watch the videos inside. Discretion is advised. Paul Solotaroff of Rolling Stone wrote a shocking piece on animal cruelty and big business: