NCAA Tournament 2017: Two Steps to Filling out a Winning Bracket (and a look at the women’s game)
Reading Time: 6 minutesMarch Madness is here again. Let’s get to it. But first, let me get this out of the way….
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Lessons From Election 2016
Reading Time: 5 minutesMy article on the 2016 election generated some reaction, some of which I’ll address in this post. But before I get to that, some notes (and jokes) on Donald Trump’s shocking victory:
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eBay Follies, Conflict Resolution, and Besting Corporate Goliaths (Part 2)
Reading Time: 8 minutesThe following is a peek inside the minds of consumers and the businesses that service them. It’s a step-by-step guide to effecting change in an uncertain landscape. Properly applied, you can do some real good with it.
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Black Lives Matter and Police Fatalities – The Struggle For Progress in an Imperfect World
Reading Time: 6 minutesA number of readers sought my opinion on the recent wave of police shootings and civil unrest this month. I hadn’t planned to write anything about this topic, as much of my opinion on Black Lives Matter (BLM) and the police can be found in a few articles I’ve already posted: http://justtaptheglass.com/post/104760565394/ferguson-and-race-relations-part1 http://justtaptheglass.com/post/117772177598/freddie-gray-protests I’ll highlight
My NCAA Brackets for 2016 –
Reading Time: < 1 minuteMy NCAA Brackets for 2016 – All three entries have identical selections through the Final Four. See notes on the selections here: http://justtaptheglass.com/post/141159046514/ncaa-tournament-2016
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NCAA Tournament 2016: Strategies For Winning Your Pool
Reading Time: 6 minutesThe NCAA Men’s Basketball Tournament is here again. Time for my annual foray in to sports prognostication. (Note: All of the following presumes you’re operating in the standard bracket scoring setup that rewards increasing points as the tournament progresses. If you’re in a pool that gives bonuses for upsets or some other unorthodox scoring system,
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In Defense of Sports Gambling – A Last Look at The 2015 NCAA Tournament
Reading Time: 3 minutesAnother tournament finished and another fantasy competition completed. Some readers requested a post-mortem report for my bracket. Here it is:
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NCAA Tournament Strategy (2015)
Reading Time: 3 minutesSee my bracket here: http://justtaptheglass.com/post/114047837204/ncaa-bracket-2015 These have been my most successful years in bracket pools, the ones with a standout favorite. I am rolling with Kentucky. The team is loaded with NBA talent and two dominant NBA prospects in the post. Most teams are fielding post players below 6’9’’—they will have all sorts of
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How To Frustrate Your Customers: Adventures in Poor Customer Service
Reading Time: 4 minutesNow that the holiday shopping season is in the rearview mirror, it’s a great time to examine an area where too many businesses fall flat: Customer Service. For most consumers, the customer service experience is inherently frustrating. The average person isn’t contacting a business to tell them how satisfied they are with their new computer.
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Doubling Down: Not Just Good For Blackjack
Reading Time: 3 minutesIn Blackjack, you’ve got the option to “double-down” on 9, 10, or 11. You receive just one additional card and double your bet, upping your reward—and risk—for that single hand. Without delving too far into the math, the double-down is an optimal play. The double down is a good metaphor for life.
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