Psychology

The Game Within The Game: Tricks of The Trade For Conflict Resolution in Basketball

The Game Within The Game: Tricks of The Trade For Conflict Resolution in Basketball

Reading Time: 5 minutesOne of the main talking points in the 2016 NBA Playoffs has been the impact of officiating on game outcomes. Officials will forever be a focal point of post-game criticism because of technology’s growing role in sports—shining an ever-brightening spotlight on human error— and the allure of counterfactual thinking. It brought to mind an article

The Game Within The Game: Tricks of The Trade For Conflict Resolution in Basketball Read More »

On Prince, Chyna, Moral Cowardice, and The Importance of Being Earnest

On Prince, Chyna, Moral Cowardice, and The Importance of Being Earnest

Reading Time: 4 minutesThe deaths of celebrities Chyna (WWE) and Prince earlier this week touched off a series of conversations. The slaughterhouse that is professional wrestling, (especially during the 20th century, when 300+ days on the road was the norm); The “Prince vs. Michael Jackson” argument; Life’s inherent fragility. The concept of “Witnessing”, the act of sharing one’s

On Prince, Chyna, Moral Cowardice, and The Importance of Being Earnest Read More »

Mizzou Football Threatens Protest, Administration Blinks First: How Protest Movements Can Effect Change

Mizzou Football Threatens Protest, Administration Blinks First: How Protest Movements Can Effect Change

Reading Time: 5 minutesHuge shake-up at University of Missouri yesterday: http://www.cnn.com/2015/11/10/us/missouri-football-players-protest-presidents-resigns/?iid=ob_article_footer_expansion&iref=obinsite https://sports.yahoo.com/news/missouri-situation-shows-power-of-sports-to-bring-enormous-change-172342770.html This is a story worth exploring.

Mizzou Football Threatens Protest, Administration Blinks First: How Protest Movements Can Effect Change Read More »

Why We Stopped Listening: Three Reasons You Suck at Public Speaking

Why We Stopped Listening: Three Reasons You Suck at Public Speaking

Reading Time: 5 minutesThis post applies to more than just formal speeches.  It’s about any instance where you have to address a group of people: be it a study group, an office meeting, or if you’re giving the closing prayer at church.

 This NY Times article 
touched on the growing market for speech writers for the average joe: Wedding

Why We Stopped Listening: Three Reasons You Suck at Public Speaking Read More »

How To Frustrate Your Customers: Adventures in Poor Customer Service

How To Frustrate Your Customers: Adventures in Poor Customer Service

Reading Time: 4 minutesNow that the holiday shopping season is in the rearview mirror, it’s a great time to examine an area where too many businesses fall flat: Customer Service. For most consumers, the customer service experience is inherently frustrating. The average person isn’t contacting a business to tell them how satisfied they are with their new computer.

How To Frustrate Your Customers: Adventures in Poor Customer Service Read More »