Strategy

Floyd, Chauvin, and Race in America: Where Do We Go from Here?

[My audio commentary here: https://soundcloud.com/user-31492767/floyd-chauvin-race-relations-where-do-we-go-from-here-jttg-may-2021] This article employs race relations as the backdrop for tackling some universal challenges we all face. It’s less about politics than it is about exploring two skills that serve well in all walks: 1) A knack for asking the right questions.  2) The ability to get others aligned with your …

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Silence: Are You Getting Enough of It?

Over at Women 2.0, a look at the dangers of tolerating a cluttered head space: Periods of quiet provide the opportunity for your mind—and spirit—to unscramble riddles that are blocking your advancement. With distraction eliminated, moments of clarity begin to pile up, leading to epiphanies that move you forward. You never know what insights will …

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Blame Games: Personal Accountability in the Context of Group Performance

[Listen to the audio version here: https://soundcloud.com/user-31492767/blame-games-jttg-september-2020] Over at Women 2.0, a look at the relationship between finger-pointing and group performance: You’ve got to decide how important winning is to you. Weigh the long-term risk of fracturing team chemistry with the here-and-now threat of losing the current skirmish. This can be particularly-tough when dealing with one-off competitions …

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On George Floyd, Donald Trump, and Social Progress

[Listen to the audio version here: https://soundcloud.com/user-31492767/on-george-floyd-donald-trump-and-social-progress-jttg-june-2020] A number of people have asked about my thoughts on the George Floyd situation, so I’ll explore that below.

Old Lessons are Allies for New Experiences

Now that we’re past the “New Year” euphoria that hits every time we flip the calendar, some tried-and-true lessons for making the most of the rest of the year…

Smart Gift Givers Earn More Cash and Enjoy Better Relationships: Here’s How You Can Become One (without spending a penny)

My latest piece, over at tech influencer Women 2.0…. The (Smart) Person’s Guide to Giving Better Gifts: Sure, it’s the thought that counts, but “empathy” remains the name of the game. The average gift is like a free sample at Costco; they’re good, we’ll accept them, but they leave us wanting more.  Be a value-add …

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We Finally have an eBay Resolution

I got a number of questions from readers asking what became of the eBay dispute I shared last summer: https://justtaptheglass.com/post/148308361159/kene-examines-ebay-business-ethics-part1 We finally have an update.

The N.Y. Times Covers My Latest Story: Wrestling With eBay Over Business Ethics (Part 1)

A story from my business was featured in the Business Section of The New York Times this Sunday. It details a recent experience I had with eBay’s management over business ethics: Mr. Erike is one of many eBay sellers furious over what critics call a “buyer always wins” policy. For years, sellers on the site …

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