sales

The Importance of Pointed Questions and Clear Directions

Note: This is an excerpt from my book, “No” Doesn’t Always Mean No. One of the biggest reasons teams falter is poor communication. When giving orders or directions to other people, one of the worst things you can do is be ambiguous. Do yourself a favor–devise clear and specific tasks and requests for others to follow.

Using Body Language to Boost Sales and Enhance Presentations

The following is an excerpt from my book. This is the third installment of the body language series. Part 1: Reading Female Body Language Part 2: Reading Male Body Language Parts one and two covered body language signals displayed by men and women in social settings. A basic understanding of body language is also of …

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