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Begin With The End in Mind: Facebook, Instagram, and Violating Expectations

  Read a fascinating article earlier this month: Go to any VFW hall, even today, and you’ll get the same story: During World War II, the Red Cross had comfort stations for soldiers overseas, with free coffee and free doughnuts. Then, in 1942, the Red Cross started charging for the doughnuts. Soldiers have held a …

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