leadership

Old Lessons are Allies for New Experiences

Now that we’re past the “New Year” euphoria that hits every time we flip the calendar, some tried-and-true lessons for making the most of the rest of the year…

Smart Gift Givers Earn More Cash and Enjoy Better Relationships: Here’s How You Can Become One (without spending a penny)

My latest piece, over at tech influencer Women 2.0…. The (Smart) Person’s Guide to Giving Better Gifts: Sure, it’s the thought that counts, but “empathy” remains the name of the game. The average gift is like a free sample at Costco; they’re good, we’ll accept them, but they leave us wanting more.  Be a value-add …

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Conflict Management: Your New Year’s Resolution

Happy New Year, folks. Over at Women 2.0, my latest piece: A cornered person is a dangerous person; allowing outs prevents knock-down-drag-out affairs. Our words have tremendous power. In the digital age, where text is king, there’s no reason to ever distribute communication with the intent of inciting the recipient — -even if it feels good in …

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Why We Stopped Listening: Three Reasons You Suck at Public Speaking

This post applies to more than just formal speeches.  It’s about any instance where you have to address a group of people: be it a study group, an office meeting, or if you’re giving the closing prayer at church.

 This NY Times article 
touched on the growing market for speech writers for the average joe: Wedding …

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The Importance of Pointed Questions and Clear Directions

Note: This is an excerpt from my book, “No” Doesn’t Always Mean No. One of the biggest reasons teams falter is poor communication. When giving orders or directions to other people, one of the worst things you can do is be ambiguous. Do yourself a favor–devise clear and specific tasks and requests for others to follow.