Conflict Management: Your New Year’s Resolution

Happy New Year, folks.

Over at Women 2.0, my latest piece:

A cornered person is a dangerous person; allowing outs prevents knock-down-drag-out affairs.

Our words have tremendous power. In the digital age, where text is king, there’s no reason to ever distribute communication with the intent of inciting the recipient — -even if it feels good in the moment.

This goes doubly-so for any business-related material. An angry client represents not just a short-term loss of income, but a lingering threat to your business for years to come.

Full articlehttps://medium.com/women-2-0/standing-your-ground-how-to-win-arguments-without-destroying-relationships-f7498feaf472#.gm7tu5y3z

Women 2.0 highlights issues important to women in the tech space, curating content and providing resources that all demographics can appreciate.

They do great work.

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